PRÉPARER MA VISITE > Covid Protocol

Our entire team is hard at work implementing health measures, as per the guidelines for tourist attractions in the Centre-Val de Loire region, which will guarantee your safety and the safety of our staff.

As part of the COVID-19 prevention plan, the Château de Valençay is initiating special measures for your welcome and tour of the estate.

 

General measures

  • Hand sanitizer will be available throughout the areas that are open to the public.
  • All welcome areas will be equipped with protective plexiglass shields.
  • The audiovisual room will be open with a reduced capacity.
  • All of the staff who will come into contact with the public will wear masks or visors.
  • Visitors must wear masks inside enclosed spaces (ticket office, gift shop, château and restrooms).
  • The restrooms will be cleaned and disinfected at regular intervals.
  • Throughout your visit, please adhere to the protective actions and social distancing measures in effect at the time.

 

Visitors’ center and ticket office

  • If you can, please purchase your ticket(s) via our online ticketing system (in French). Your e-ticket will not give you priority entry but will limit your contact with our personnel and our other visitors.
  • Access to the ticket office will involve a personalized welcome by family or group of people.
  • You must use hand sanitizer before entering the ticket office.
  • The counters will be systematically disinfected, as will the ATM.
  • Contactless payment by bank card is the preferred method.

 

Access to the park and gardens

  • A tour itinerary will be set up, starting in the formal garden, for a one-way visit to the park and gardens, designed to prevent visitors from crossing paths.
  • Golf carts will be available to rent, in accordance with the safety measures, and the vehicles will be disinfected between visitors.

 

Access to the château (the interior of the château is closed until further notice)

  • Arrows will be posted along the route to access the château’s entrance (Grand Courtyard) to prevent visitors from crossing paths.
  • Access to the tour of the château’s interior will be done by family or group of people, and the number of people inside will be regulated, based on the number of people going in and out.
  • No guided tours will be offered inside the château.
  • Audio guides will be available and will be disinfected and quarantined after each use.

Access to the gift shop

  • The counters will be systematically disinfected, as will the ATM.
  • Contactless payment by bank card is the preferred method.

 

The information provided on this page is subject to change.

We recommend that you check back here, right before your visit.

For more information about COVID-19 in France: https://www.gouvernement.fr/en/covid-19-information-and-guidance.